Refund Policy (Hawaii, USA)

GV Hawaii

(all fees in United States dollars, USD)

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Tuition & Accommodation Refund Policy

1.To be considered for a refund,a student must submit a completed Cancellation Form to the school at least 24 hours before the beginning of the cancellation period. The date of receipt of the written notice will determine the amount, if any, to be refunded.

2. There are no refunds on security deposits for apartment and dormitory if students cancel these accommodation bookings before or after arrival.

3. There is a $75 Accommodation & Program Cancellation/Reduction fee. If you came through an agency, there may also be other fees assessed. GV Hawaii will check with your agency and let you know of any other fees that may be assessed.

4. For Teenage Activity Programs and other specialized Activity Programs [e.g. Study tours, English Plus, etc.], there are no refunds for homestays, activities, airport transfers, or excursions, but only for tuition that is offered as per the normalWithdrawal/Cancellation policy [see below].

5. Students who are absent from class for 10 consecutive days will have their enrollments cancelled on the 10th day of absence. Refunds will be prorated from their 1st day of class after their cancellation, except if it occurs after the no-refund date. Any money to be refunded will be mailed to students’home address or to their travel agent.

6. Students who take a Leave of Absence during the term will not receive any refund for the period of the Leave of Absence.

7. If a student is dismissed from school for any reason,refunds will be calculated from the date of their dismissal. Any money to be refunded will be mailed to the students' home address or to their travel agent.

8. It is understood that students who register through travel agents have signed contracts with these agents that may includecancellation penalties,no-refund policies,or homecountry-refunds-only conditions. In all cases regarding agent-sent students, GV Hawaii will confirm the conditions of agent-student contracts with travel agents before issuing any refunds.

9. There is NO accommodations refund once the term begins unless the school or accommodations provider/homestay family violates accommodations service conditions. If the host family has failed to meet homestay conditions, then the Accommodations Coordinator must be notified and given a chance to mediate and/or correct the problems. Only after the Accommodations Coordinator's intervention, and if the problems persist,the student will be moved to another homestay, and there will be no refund given for the period of homestay already used. Only if no replacement homestay can be found will an accommodation refund be issued.Students must request to cancel future accommodations 3 weeks in advance with the Accommodations Coordinator. Cancellations made less than 3 weeks in advance may be subject to penalty fees comprising part or all the unused accommodations amount.

10. Textbook fees will not be refunded once the books have been issued to the student.

11. Refunds are issued 30 days after the request date.If you came through an agency, they may have other restrictions or fees. GV Hawaii will contact your agency and let you know of any other conditions.

12. Cancellation/Withdrawal before the start date. If a student cancels before the start date, GV Hawaii will refund all monies paid less the registration fee,accommodation placement fees, and deposits. However, if a student cancels within 72 hours of makingthe registration, GV Hawaii will refund ALL monies paid less non-refundable accommodation deposits. Refunds will be paid within 30 days of the student's documented cancellation date. The documented cancellation date is determined by written notice fromthe student or authorized parties.

13. Students Denied Visa/Entry. A student denied a student visa or entry into the United States will be given a full refund of allmonies paid less non-refundable accommodation deposits.Refunds will be made within 30 days from the date of writtennotification of visa or entry denial.

14. Withdrawal/Cancellation of Enrollment after the start date. If a student withdraws from school and does not plan to return to GV Hawaii, the student must notify GV Hawaii by completing a Cancellation Form.Refunds will be calculated based on the student's date of withdrawal and will be paid no later than 30 days from receipt of the refund request. If a student does not notify the school that he or she is withdrawing, GV Hawaii will check attendance records and if the student has been absent for more than 10 consecutive class sessions, he or she will be dropped from the enrollment. GV Hawaii will calculate the student's refund based on the last day of attendance or the Monday following their 10th consecutive day of absence. Refund will be paid within 30 days from the date that the student was dropped. There are no partial week refunds. In all cases a $75 Accommodation & Program Cancellation/Reduction Fee is applied. In this policy, the word "program"refers to the full cycle of studies to which the student registered. Extensions of study will be treated separately. The following calculation is made for tuition and specialized programs: For programs of 12 weeks or less, if a student cancels (or is dismissed) within 5 calendar days of the start dateof the program,the school will return 50% of all tuition fees paid under the contract. There are no refunds beyond this period.

For programs of 13 weeks or more, if a student cancels (or is dismissed) within 20 calendar days of the startdate of the program,the school will return 50% of all tuition fees paid under the contract. There are norefunds beyond this period.

15. Transferring to GV Hawaii. A bonafide non-immigrant student enrolled as a full-time F-1 student may transfer to GV Hawaii. All GV Hawaii admissions procedures must be completed. In addition, transfer applicants must:
a) Notify current school of intent to transfer.
b) Have current school complete GV Hawaii's "Verification of Enrollment" form.
c) Submit a copy of current I-20 (full-time students), passport, I-94 card and completed GV transfer form to GV Hawaii.

16. Transferring to Another School. If you would like to transfer to another GV school, please talk to the student services manager to complete the appropriate forms. You may also need to have GV Hawaii complete forms from your new school (talk to your newschool to see if any forms are needed).