Refund Policy (Australia)

GV Sydney, Brisbane & Noosa

(all fees in Australian dollars, AUD)

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TRAVEL INSURANCE

It is strongly suggested that students effect personal property insurance (against loss, damage, or theft etc,), and/or travel/life/sickness insurances prior to travelling to Australia.

REFUND AND CANCELLATION POLICY

GV Sydney, GV Brisbane, GV Noosa, hereinafter referred to as the College.

1. Your course is defined as the total period of study for which you have enrolled and paid fees.

2. Cancellations are not effective until they are received in writing.

3. The Registration Fee is not refundable.

4. All fees, except the Registration Fee, will be refunded if you are not granted a visa. If you cancel your course 28 days or more before your course commencement date all fees, except the Registration Fee, will be refunded. If you cancel your course LESS than 28 days before your course commencement date a cancellation fee of 15% of tuition fees will apply. All other fees, except the Registration Fee will be refunded. No tuition fees will be refunded if you advise cancellation on or after your course commencement date.

5. If you defer the date of commencement of your course, then later cancel your course prior to its new commencement date, the cancellation policy will apply from your original course start date, not the deferred start date.

6. The Homestay Placement Fee and/or Airport Pick-up Fee are not refundable if you advise us less than 2 weeks before your commencement date that you will not be using the service. You may also be liable for 2 weeks' Homestay Fees if a replacement student cannot be found. No refund of the initial 4 weeks' Homestay Fees will be made if you leave homestay during that period.

7. Applications for refunds must be in writing, addressed to The Registrar, GV Sydney, GV Brisbane or GV Noosa. Any refunds payable under this policy (with the exception of those payable under Clause 8) will be made within 4 weeks of receiving the written refund application.

8. Where we do not offer an advertised course, or withdraw the delivery of the course prior to its completion, and are unable to offer a suit-able alternative course, you will be refunded within 2 weeks of such occurrence, the full amount of fees paid.

9. We reserve the right to change fees, conditions, course times, timetable, class locations, class size and course commencement dates at any time without notice.

10. By signing this form the student acknowledges that they have read, understood, and will comply with the following Student Code of Conduct: Students will be subject to suspension and/or expulsion at the absolute discretion of the College (subject to natural justice, and except as otherwise implied by law) for persistent and/or serious infringement of the student code of conduct as follows:

• Not conforming with the reasonable directions of the College: misconduct, and posing or presenting an unacceptable medical, physical, or moral threat to the well-being of others.
• Causing wilful damage to college and/or other students' property.
• Use or distribution of prohibited drugs.
• Being convicted of any criminal offence whilst a student with the College• Unacceptable social behaviour in any accommodation arranged by the College.
• Being in contravention of the Australian Government Immigration/Migration Laws (visa requirements).

In all cases of suspension and/or expulsion, no refund of monies paid to the College will be made unless required by law. These regulations may be waived only in exceptional circumstances by the directors of the College at their absolute discretion.

NOTES

Your agreement to be bound by the General Conditions of Enrolment and the Refund and Cancellation Policy and the Indemnity Declaration does not remove your right to take action under the College's disputes resolution policy, or Australia's consumer protection laws, or to pursue other legal remedies. If you have school-aged dependants who will accompany you to Australia, you will be required to pay full fees for their schooling, whether they enrol in a government or a non-government school.

In accordance with the laws of Australia:

• The personal information you provide to us or is obtained about you prior to or during your period of enrolment with us, will be regarded as confidential and will be used for the purpose of processing your enrolment and providing you with the services you request. However, in this process, it may be disclosed to relevant third parties including your family, homestay families, agents, further studies institutions, the Australian Government, the Fund Manager of the ESOS Assurance Fund, other statutory bodies and various employees of the College as required.
• We are obliged to advise the government of certain changes to a student's enrolment and any breach of Student Visa conditions.
• Student Visa students under 18 years of age not accompanied by their parents or living with close family members whilst in Australia, must have their proposed accommodation and carer arrangements approved by the College prior to their enrolment being accepted. We can make suitable carer arrangements if required.
• Student Visa students must study in a CRICOS registered full-time course.
• Student Visa students who are granted work rights may do part-time work or work experience of up to 20 hours per week and only in addition to full-time study.